Policy
Shipping policy
How and when your order reaches you.
Effective November 11, 2026
Cost
Shipping is free on every order, with no minimum spend.
Processing time
We pack orders within 1–3 business days. Orders placed on weekends or holidays are packed on the next business day.
Delivery time
Most orders arrive within 5–10 business days after they are packed. Courier delays outside our control can add time.
Cash on Delivery
For Cash on Delivery orders, please have the exact amount ready. The courier may contact you by phone before delivery, so give a number you can answer.
Wrong address or missed delivery
Check your address before placing your order. If a parcel is returned to us because of a wrong address or a refused delivery, we will contact you to arrange another attempt.
Questions
Email support@backyardtrading.com, call +1 (000) 000-0000, or write to us at Street address, City, State ZIP.