Returns policy

Return window

You can return a piece within 30 days of delivery if it is unworn, undamaged and in its original packaging.

How to return

• Email support@backyardtrading.com with your order number and the piece you want to return.
• We reply with the return address and instructions.
• Pack the piece securely and send it back.

Refunds

Once we receive and check the return, we refund the price of the piece within 7 business days. Card payments are refunded to the same card; Cash on Delivery orders are refunded by bank transfer or another method we agree with you.

Damaged or wrong items

If your piece arrives damaged or is not what you ordered, email us within 7 days of delivery with a photo and we will replace or refund it at no cost to you.

Exchanges

Need a different ring size? Contact us and we will exchange it if the size is available, or refund it.

Questions

Email support@backyardtrading.com, call +1 (000) 000-0000, or write to us at Street address, City, State ZIP.